COVID-19 Guidelines

In line with goverment guidance West Road Concert Hall is currently open for performing arts professionals to rehearse and train, and perform for broadcast or recording purposes. Non-professional activity, and performances with an audience is not currently permissible.

We have implemented a number of measures to ensure the safety of everyone when we are able to welcome audiences back to the building:

  • Reducing the capacity of all spaces
  • Shorter concerts with no interval
  • Hand sanitiser available throughout the building
  • One way systems in place to ease congestion
  • Enhanced cleaning
  • The bar is currently closed
  • An NHS Track and Trace QR code is displayed in prominent positions in the foyer


Please follow the guidelines below to help protect yourself and protect others.

  • You must not enter the building if you, or anyone in your household, have symptoms of COVID-19.
  • It is compulsory for the hall to ensure all attending the building comply with track and trace requirements. We ask all those entering the building to use the NHS Test and Trace system in addition to any advance capture of information. QR codes are prominently displayed.
  • A face covering must be worn at all times.
  • Look out for the stewards who will guide you through our one-way system.
  • Make use of the sanitiser available throughout the building. Touch points will be regularly sanitised by our custodians.
  • Maintain 2m social distancing at all times.
  • In the auditorium, please sit in the seat you have been allocated, either when you booked online or by a steward on the day, to ensure all household groups maintain 2m distance.
  • Try to bring as few belongings with you as possible.
  • Our air ventilation system will be running at 100% fresh air throughout the event, so please dress appropriately.
  • Washrooms will be open but have reduced capacity. Please help us to ease congestion by using your household washroom before you come to an event.


If you have any concerns about the concert hall reopening please contact us on